Got a question or enquiry?

Get in touch today, and one of our experienced Sales Specialists or Customer Service team members will be happy to answer any questions you may have.

Mon – Fri – 08:00 – 17:30

icon_widget_image Unit 52, Atcham Business Park, Shrewsbury SY4 4UG, UK icon_widget_image +44 (0)345 50 50 222 sales@originaldesign.com

What countries does Original Limited operate in?

Original Limited is a global engineering company. Our physical office is in Shrewsbury, Shropshire, but we ship our products worldwide. We understand that you may want to purchase our products from a company local to you, so we operate a vast distributor network for products where this is beneficial. 

What services does your company provide?

We offer a range of engineering products and services, including 3D printing, 3D CAD modelling, engineering drawings, mechanical engineering, electronic engineering, Computational Fluid Dynamics (CFD), Finite Element Analysis (FEA) and sustainable packaging. You can find our full range of services here.

What makes your products stand out?

Our products aim to fill a gap we have identified in the market. Therefore, they all have unique features that separate them from other products. Additionally, we ensure that all our products have superior quality, innovative design, and reliability. Developed by world-class engineers, we rigorously test and refine our solutions to ensure they meet the highest performance and durability standards.  

How does your company ensure customer satisfaction?

We prioritise a customer-centric approach, offering exceptional service at every touchpoint. We listen to our customers’ needs, address issues promptly, and work collaboratively to provide tailored solutions that exceed expectations. 

What is your company’s approach to handling mistakes or issues?

While mistakes can happen, we are committed to resolving any problems immediately. Our ISO 9001 accreditation means we have rigorous quality control and component traceability procedures. Therefore, we can identify and rectify issues swiftly. Our dedicated team ensures that our customers receive the best possible service and support and works diligently to resolve any problems quickly and effectively. 

Why should we choose your company for engineering solutions?

We have almost 30 years of engineering experience. Our extensive background and expertise in the automotive industry, coupled with our ability to adapt and collaborate, make us the ideal partner for complex projects. We deliver innovative, high-quality solutions tailored to your specific needs. 

How do you stay ahead of business trends?

We stay ahead of business trends by continuously exploring new opportunities, leveraging advanced technologies, and fostering a culture of innovation. Our proactive approach ensures that we remain at the forefront of the industry and deliver cutting-edge solutions. 

What industries do you serve?

We are a global engineering company that serves a range of industries, including automotive, aerospace, aggregate, agriculture, food and beverage, mining and metal, construction materials, energy production, oil and gas, medical and pharmaceutical, paper and cardboard, water, and many more! 

How do we get in touch with your team?

You can contact our team by visiting the Get In Touch page on our website. There, you will find our phone number, email address, and contact form. We are always ready to assist you with any inquiries or partnership opportunities.  

Why does Original Limited have different divisions?

Original Limited offers a broad range of engineering services. We also design, develop, manufacture, market, sell and support products that solve a specific need for a particular industry or range of industries. Our bespoke products fall within our primary engineering disciplines: Mechanical, Electronic and Electrical Engineering, Computational Fluid Dynamics (CFD) and Finite Element Analysis (FEA). There are two divisions within Original Limited. Original AVG and Original ADS were created to tailor our products to their specific audiences.Â